Jobs are Missing

If you’ve noticed that some of your jobs in DocuClipper are no longer available, it may be due to the job retention policy based on your subscription plan. This article will explain how job retention works in DocuClipper and what you can do if your jobs are no longer available.

Job Retention in DocuClipper #

DocuClipper retains your jobs based on the duration specified in your subscription plan. The retention period could be 30 days, 2 years, or 5 years, depending on your plan. After this period, the jobs are automatically removed from the system.

What to Do If Your Jobs Are Gone #

If you find that your jobs are no longer available and you need to access the data, you have the option to convert the statements again. This will create new jobs in DocuClipper with the same data.

Conclusion #

Understanding job retention in DocuClipper can help you manage your jobs effectively and ensure that you always have access to the data you need. If you have any questions about job retention or need assistance with converting statements, don’t hesitate to reach out to our support team.

Was this article helpful?
Updated on August 7, 2023
DocuClipper Get Started Free

Get 2,000 Pages
for Free

See for yourself how DocuClipper can convert your bank statements in seconds without any manual input. Learn how it will save time, increase accuracy, and help provide a superior service for your customers or clients.